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Orka Chat

Unified inbox for SaaS, app and shop ran by human with a touch of AI assistance

What Orka Chat does

⚠️Orka starts at 9€/mo because we know how important it is not to overspend on support when you begin and you can bring your own AI key so we're not milking you on that.

Orka Chat is a unified support inbox designed for founders and small teams running multiple SaaS products, apps, Shopify apps or Shopify stores. Consolidate customer support from all your projects into a single platform with unlimited project management capabilities.

Features include a built-in help center for customer self-service and Orky AI to automate and assist with support workflows. The platform enables teams to manage customer service more efficiently across their entire product portfolio from one dashboard :)

If you're the type of person to start many projects at once, Orka is the live chat you need.

Orka Chat pricing

Orka Chat has a free version, and some features or usage are paid. Uneed does not list exact prices yet: see the current prices on orka.chat.

What users say 18

5.0

16 ratings

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Used Orka Chat? Add your voice.

  • Charles gets notified, and replied to 17 of 18 reviews.
  • A star rating is enough. A few words help even more.
ludovic.milon75-7b9cverticomplybrianvillaheroica-b81dkathposeliro07-7d51white828
Join ludovic.milon75-7b9c and 17 others
ludovic.milon75-7b9c's avatar

ludovic.milon75-7b9c

Nov 2, 2026

Really promising app with a great concept! Simple, innovative, and full of potential. Excited to see what’s coming next. Keep up the great work! 👏

verticomply's avatar

verticomply

Oct 29, 2026

One inbox for several products is handy. If the same person writes in about two of them, do their threads merge into one contact, or stay separate per project?

Charles's avatar
CharlesMaker

Chats from different projects won't be merged. That's a cool idea though, i'll look into it. Would that make you switch to Orka if it were the case?. DM me on twitter (@charlesmdp) so we can chat if you want :) !

brianvillaheroica-b81d's avatar

brianvillaheroica-b81d

Oct 29, 2026

I've had the chance to use Crisp for a year and a half, and now that I'm using Orka, I feel like everything is much easier, more organized, and faster.
Plus, the AI helps me respond much faster than other similar chat apps. It's definitely an app I use regularly

Charles's avatar
CharlesMaker

Crisp has a TON of features we don't have so let's not underestimate the work they've put but yes, for some people Orka will feel cleaner I guess ✌️

kathposeliro07-7d51's avatar

kathposeliro07-7d51

Oct 29, 2026

I've been using Orka for years now! I switched from Crisp, which is also great, but I find Orka much more user-friendly. I've even recommended it to my friends who own businesses! I simply logged in with Google, and I was all set. Very happy with Orka! Highly highlyyy recommended! 😊💖

Charles's avatar
CharlesMaker

Thank you Kath !!

white828's avatar

white828

Oct 28, 2026

I've been using Orka for about a year, and to be honest, it's been wonderful. On top of that, the team behind it is incredibly responsive and has always helped me whenever I've had a question or needed assistance. .💖💖💖

Charles's avatar
CharlesMaker

I don't know who's behind that review since your username is anonymous but from the bottom of my heart, thank you

SpinHire's avatar

SpinHire

Oct 28, 2026

Most reviews here are about many projects in one inbox. Our pain is the other axis: one product, but people reach us through the site chat, a Telegram bot and DMs on a few social networks, and the same person writing in two places shows up as two strangers. We let an AI draft the first reply and a human checks it, which works fine until the context is split. Does Orka join a visitor's chat history with their email or messenger threads into one contact, or does it stay per channel?

Charles's avatar
CharlesMaker

I wanted to reply yesterday but Uneed capped the number of replies to 10 per day. I also went to your twitter but we can't DM you, it's asking me for a number (which I don't have).
We don't have Telegram/Messenger integration yet but we should have them by next month. Can I message you when we do?
Regarding the merging part, you'll find all conversations belonging to the same "person/company" in the right panel (see https://ibb.co/wrPRM4WM )
Message me on twitter @charlesmdp if you have more questions :)

mmghiati-305d's avatar

mmghiati-305d

Oct 28, 2026

One of the best tools in my stack

I recently switched our chat widget from Crisp to Orca Chat, and it’s honestly been amazing. Orca Chat has quickly become one of the best tools I use. If you’re looking for a chat widget or considering a move away from Crisp, I’d highly recommend giving it a try.

Charles's avatar
CharlesMaker

thank you, now i'll be ranking for both orka and orCa apparently :D

super90xd1-582b's avatar

super90xd1-582b

Oct 28, 2026

One of the best chat app i've used ! Switch from Crisp 99$/month to a 9$/month plan with the same feature

Charles's avatar
CharlesMaker

Crisp is really good though, S tier for sure !
But I agree, they're not the most handful live chat to handle several projects at once (bit pricey too)

jeff-edmondson's avatar

jeff-edmondson

Oct 28, 2026

Great tool, I've been using it for years for my Shopify app business. So nice to be able to have everything in on app. The MPC is super nice as well. It's great for finding feature requests & bugs through tons of different chat messages.

Charles's avatar
CharlesMaker

Thank you Jeff, doing my best to have the most usefull live chat app for shopify app dev (amongst others!)

judyroseasingua-e94a's avatar

judyroseasingua-e94a

Oct 28, 2026

I experienced using this app myself and it's absolutely amazing! You can personalized and even use your AI assistant that you personally trained if ever you're too busy to manage the chats. It's a game changer! Thanks for building such a beautiful and functional app! ❤️🥰

Charles's avatar
CharlesMaker

Indeed, upon checking you're one of my heavy users eheh

masabmuaz's avatar

masabmuaz

Oct 28, 2026

been using orka for support on a couple of my projects and honestly it's so much easier having all the chats in one inbox instead of 3 different tabs. Setup took a few minutes, and being able to plug in my own AI key is a nice touch. Happy so far!!

Charles's avatar
CharlesMaker

"one tab to rule 'em all" 🧙‍♂️

t.karim.g-20a9's avatar

t.karim.g-20a9

Oct 28, 2026

Orka is easy to use, makes managing customer chats simple, and helps keep conversations organized. Great tool for customer support!

Charles's avatar
CharlesMaker

appreciate the review theo!

napapey-8814's avatar

napapey-8814

Oct 28, 2026

Charles is a good friend, and I’m actually spending the weekend at his place while we work together. That’s not why I’m leaving a positive review though, I don’t even use some of the other products he’s built. I genuinely find Orka better than the alternatives I’ve tried so far.

Charles's avatar
CharlesMaker

Should I even thank you? 😂 😘

vinzcelavi's avatar

vinzcelavi

Oct 28, 2026

Orka Chat has been a great addition to our workflow. It makes it easier to keep track of conversations across different products without adding complexity. Simple to use and genuinely useful in our daily work!

Charles's avatar
CharlesMaker

Thank you Vinz, let us know if you think of anything we could add to Orka :)

marcguesneau-fa37's avatar

marcguesneau-fa37

Oct 28, 2026

We've been relying on Orka Chat for over a year now, and it's a total time-saver for our support team. Highly recommended for anyone managing multiple apps or SaaS products!

Charles's avatar
CharlesMaker

Thanks Marc <3

jerichez02-bed7's avatar

jerichez02-bed7

Oct 28, 2026

I have been using Orka for the past 3 weeks and this is an absolute no-brainer for my customers and my support team !

Charles's avatar
CharlesMaker

great to read that, let me know if you need any improvement :)

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Questions about Orka Chat

Orka Chat is a business product listed on Uneed, with a free version and paid features. It's tagged with Chatbots, Customer Service. See the best Chatbots products for related options. Measuring how likely your customers are to recommend you? Turn the answers into a score with our free NPS calculator.

What is Orka Chat?

Orka Chat is unified inbox for SaaS, app and shop ran by human with a touch of AI assistance.

Is Orka Chat free?

Orka Chat has a free version. Some features or usage are paid. The current prices are on orka.chat.

What are alternatives to Orka Chat?

Discover similar chatbots, customer service products in the Uneed directory.

What category does Orka Chat belong to?

Orka Chat is listed under Business on Uneed.

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